IT outsourcing for SMEs and SMBs: your IT infrastructure in continuous operation
Managing an information system without the resources of a large enterprise means constantly navigating between what’s urgent and what’s important. Elit-Technologies, expert in digital transformation, frees you from this arbitration. We take charge of your company’sIT outsourcing: supervision, maintenance, support and cybersecurity. Your IT remains fully operational without mobilizing your internal resources.
What does outsourcing of IT assets entail?
Our managed services offer several levels of IT systems management for small and medium-sized businesses. The aim is twofold: to guarantee the smooth running of infrastructures and to enable professionals to concentrate on their core business.
IT infrastructure management covers all the tasks involved in ensuring the day-to-day availability and performance of your information system:
Detecting and dealing with anomalies before they impact your business
Remote and on-site interventions to keep your IT equipment in operational condition
Reactive assistance for your employees
Integrated protection provided by the same team as your outsourcing team
Your infrastructure monitored without interruption, even outside business hours.
Why entrust your IT, network and cybersecurity to a single service provider?
Most external IT outsourcing providers only cover IT. Elit-Technologies also integrates network and cybersecurity into a single contract, with a single team mastering your environment from end to end.
In the event of an incident, instead of several service providers passing the buck, one team analyzes the situation and intervenes without delay.
Every Elit-Technologies customer benefits from the services of a ROC, an operational account manager. This IT expert knows your infrastructure, anticipates its evolution and coordinates all interventions. He or she provides a global vision of your environment, suggests appropriate optimizations and ensures that your IT is constantly aligned with your business needs.
Elit-Technologies guarantees :
- Three data centers hosted in France: your data remains in France.
- 19 years of experience serving French companies.
- recognition of our cybersecurity expertise by Cybermalveillance.gouv.fr. via the ExpertCyber label.
- ISO 27001 certification by 2025.
Outsourcing outsourcing: how much control do you retain over your information system?
Thanks to ECP, our IT governance platform, you have real-time access to the status of your infrastructures and support activity. You don’t have to rely on your service provider to tell you what’s going on with your system.
Whether it’s full outsourcing, co-management with your in-house teams or targeted reinforcement for certain missions, our services can be adapted to the size and complexity of your infrastructure. The scope is defined following an initial audit, with no disruption to service.
Frequently asked questions
What's the difference between outsourcing and managed services?
With a traditional service provider, intervention is triggered by an incident. At Elit-Technologies, continuous supervision enables us to detect and deal with anomalies before they affect your business. This is what distinguishes a reactive approach from a proactive one.
Can you outsource only part of your IT?
Yes, our offers are modular: supervision only, user support, co-management with your in-house teams or complete outsourcing. The scope is defined according to your needs and organization.
How is the transition to Elit-Technologies going?
We start with an audit of your existing environment, enabling us to identify priorities and define a phased implementation plan, with no disruption to your teams.
Does outsourcing include cybersecurity?
At Elit-Technologies, operating systems, network and cybersecurity are handled by the same team, under the same contract. This approach guarantees total consistency in your protection, with no break in responsibility between service providers.
Our experts analyze your IT environment and propose an offer tailored to your organization.
